Metadata: Includes information about your device, browser type, IP address, pages visited and timestamps. This data helps us analyze how users interact with our platform and improve the user experience.
This English version is a translation provided for convenience. In case of any discrepancy, the Portuguese version prevails.
The terms of this Privacy Policy (“Privacy Policy”) govern the use of the services offered by ZETTA Translate LLC, incorporated in the State of Delaware, at 8 The Green, Suite A, Dover, ZIP Code 19901, or any of its affiliates (“ZETTA”), including but not limited to access to and use of the Zetta Marketplace (“Platform”).
We have adopted this Privacy Policy, which sets out how we process the information collected by Zetta and explains why we must collect certain personal data about you. You should therefore read this Privacy Policy before using the Zetta website and platform.
We take care of your personal data and are committed to ensuring its confidentiality and security.
At Zetta, we follow industry-leading standards to ensure transparency and trust in our data collection practices. When you interact with our platform, we collect the following types of information:
Metadata: Includes information about your device, browser type, IP address, pages visited and timestamps. This data helps us analyze how users interact with our platform and improve the user experience.
Personal Information: When you register or use our services, we collect personal details such as your name, email address, phone number and payment information. This information is needed to create your account, process payments and communicate with you.
Documents for Translation: We securely store documents submitted for translation. They may contain text, images or other content that requires translation services.
Cookies and Tracking Technologies: Our website and platform may use cookies and similar technologies to improve your experience, personalize content and analyze usage patterns. These technologies also help us monitor the effectiveness of our marketing campaigns.
User Journey Data: When you browse our platform, we collect data about your interactions, such as clicks, scrolls and time spent on pages. This helps us optimize our platform for usability and efficiency.
The data we collect is used for the following purposes:
Service Delivery: To provide translation services, process payments and communicate with you about your projects.
Improvements: To enhance our platform's functionality, the user experience and the quality of our translation services.
Marketing: To send relevant promotions, updates and newsletters based on your preferences and interactions with our platform.
At Zetta, we are committed to providing exceptional translation services. To do so, we may share your data with trusted partners in line with industry best practices. These are the purposes for which we may share your data:
Translators: Your data may be shared with our network of qualified translators to deliver translation services. This includes giving them the information needed to ensure the quality and timely delivery of your projects. Our translators are bound by strict confidentiality agreements to protect your data.
Financial Processing: Your data may be shared with financial institutions and payment processors to securely process payments for the services requested. This ensures a safe and smooth transaction for you.
Marketing Campaigns: We may use your data to personalize marketing campaigns and provide offers, updates and relevant information about our services. This includes personalized recommendations based on your usage patterns and preferences.
Third-Party Service Providers: In addition to the above, we may engage third-party service providers that help us with various aspects of our operations. These providers follow strict data protection standards and only access the data needed to perform their services.
Legal Compliance and Security: We may disclose your data when necessary to comply with legal obligations, respond to legal requests, enforce our policies or protect the rights, property or safety of Zetta, our users or third parties.
When we share your data with trusted partners, we take the following measures to protect it:
Secrecy and Confidentiality: All Zetta service providers are bound by the Privacy Policy and must adhere to it when they join the platform.
Restricted Access: Zetta's instant quote tool generates prices automatically, without providers seeing the client's documents.
Confidentiality Agreements: The client may upload a specific confidentiality agreement, which the provider must sign before starting work.
Data Security: We ensure that data is shared through secure, encrypted channels.
Limited Access: Partners only access essential data, without permission to view additional information.
Document Retention and Deletion: In compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018, LGPD), all documents provided by clients on the Zetta platform are retained solely to perform the contracted services. After the service is completed and all legal and contractual obligations are met, documents are stored for the period needed to meet legal obligations, such as audits and tax compliance.
Once the legal period ends, all documents are permanently deleted from our systems, ensuring the secure and irreversible disposal of any personal or confidential data.
At Zetta, we prioritize protecting our clients' data by implementing Privacy-Enhancing Technologies (PETs). These technologies are designed to protect against data leaks from third-party providers, such as AI platforms. These are the measures Zetta applies:
Data Minimization: We apply data minimization techniques when sharing data with third-party AI platforms. Only the data needed for specific tasks is shared, reducing the risk of exposing sensitive information.
Data Anonymization: Before sharing data with AI platforms, we anonymize personal information so that individuals cannot be identified from the data. This protects our clients' privacy while still allowing effective AI training.
Encryption: All data sent to and from third-party AI platforms is encrypted using industry-standard encryption protocols. Even if intercepted, the data remains secure and unreadable to unauthorized parties.
Secure APIs: We use secure Application Programming Interfaces (APIs) when integrating with AI platforms. These APIs are designed with security in mind, with authentication and authorization mechanisms that control access to data.
Contractual Agreements: Zetta enters into comprehensive contracts with third-party providers that set out data protection requirements, confidentiality clauses and liability provisions. These agreements hold providers accountable for keeping the data they handle secure.
Data Access Controls: We implement access controls to limit the data accessed by third-party platforms. Only authorized personnel with a legitimate need can access specific datasets, reducing the risk of unauthorized exposure.
Data Retention Policies: We apply strict data retention policies with third-party providers. Once data is no longer needed for its intended purpose, it is promptly deleted to minimize the risk of leaks.
Incident Response Plan: In the event of a data breach or leak, Zetta has a robust incident response plan. It includes immediate notification, containment procedures, investigation protocols and communication strategies to mitigate any potential impact.
By using these Privacy-Enhancing Technologies, Zetta ensures that the data entrusted to us remains secure and protected against unauthorized access or leaks. We are committed to maintaining the highest standards of privacy and data security for our clients.
Translators who join the Zetta platform must follow strict confidentiality protocols and legal obligations. By accepting projects and accessing client documents, translators agree to the following:
Restricted Access: Translators have only the access to documents on the Zetta platform that is strictly necessary for translation tasks.
Confidentiality: All documents and information provided to translators are highly confidential and must not, under any circumstances, be shared with third parties.
Legal Responsibility: Translators are legally responsible for keeping the documents and information accessed on the Zetta platform strictly confidential. Any breach of confidentiality may result in severe penalties.
Access Termination: Translators' access to the Zetta platform and documents is revoked immediately after translation tasks are completed, to prevent any ongoing unauthorized access.
Document Tracking Protocol: Each translation project has a unique document tracking protocol. This protocol is a key tracking mechanism in the event of a document leak, helping to identify the source and ensuring accountability for any breach.
Translators play a vital role in protecting our clients' sensitive information. By strictly following these rules, translators maintain the integrity and security of the Zetta platform. Any breach of these rules will result in immediate action and possible legal consequences. Thank you for your commitment to the confidentiality and protection of our clients' data.
As a Zetta user, you have a number of rights regarding the protection and control of your personal data. These rights, in line with industry standards and data protection laws such as the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (Law No. 13,709/2018), include:
Right of Access: You have the right to request access to the personal data we hold about you. This includes information on how and why your data is processed and the categories of personal data involved.
Right to Rectification: If you believe any personal information we hold about you is incorrect or incomplete, you have the right to request that it be corrected or completed.
Erasure (Right to Be Forgotten): You may request the deletion of your personal data from our systems. This right is subject to legal and contractual obligations, such as data retention periods and legitimate business purposes.
Portability: You have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format, so you can transfer it to another controller if you wish.
Please note that exercising these rights is subject to certain conditions and exceptions set by law. If you wish to exercise any of these rights or have questions about your data, contact our Data Protection Officer at support@zettatranslate.com. We are committed to respecting and protecting your data protection rights.
Your Consent: By using our services, you consent to the sharing of your data as described above. We value transparency and want you to feel informed and in control of how your data is used.
Opting Out: If you prefer that your data not be shared for marketing purposes, you can opt out by adjusting your preferences in your account settings.
ZETTA IS NOT RESPONSIBLE FOR ANY DATA BREACHES OR INFORMATION LEAKS CAUSED BY TRANSLATORS ON THE PLATFORM. Although Zetta implements strict security measures and monitors translators' activities, the following factors apply:
Independent Contractors: Translators on the platform are independent contractors responsible for their own actions and for complying with confidentiality obligations.
Third-Party Actions: Zetta cannot be held responsible for unauthorized actions or breaches by individual translators, since they operate independently.
While Zetta takes every precaution to prevent data breaches, users acknowledge and accept the inherent risks of using online platforms.
User Acknowledgment: By using the platform, users acknowledge and accept the risks associated with transmitting data online.
This legal notice serves as notification to all users of the Zetta platform. If you have any questions or concerns about confidentiality or liability, contact our legal team at support@zettatranslate.com.
At Zetta, we value your trust and strive to maintain the highest standards of data protection and privacy. By sharing your data with trusted partners, we aim to provide the best possible translation services and improve your experience with us. If you have any questions or concerns about data sharing, contact our Data Protection Officer at support@zettatranslate.com.
ZETTA TRANSLATE LLC - Dover, Delaware, USA - Copyright 2026. All rights reserved.